Terms of Use

Migration Institute of Australia Limited (MIA)

Legal disclaimer & terms of use

This website is presented by the Migration Institute of Australia Limited (MIA) (ABN 83 003 409 390) for the purposes of disseminating information for the benefit of the public. By using this website, you agree to be bound by these terms, as modified by the MIA from time to time. 

This website is primarily intended for people who are:

• working as Registered Migration Agents (RMAs),
• interested in becoming or studying to become Registered Migration Agents,
• interested in migrating to or visiting Australia,
• seeking information about Registered Migration Agents, especially members of the MIA.

The members-only area of this website, myMIA, is primarily intended for MIA members.

The laws of New South Wales govern these terms and all matters relating to the information on the website, and your use of or access to this website. While every effort is made to ensure information on this website is correct and up-to-date, it is no substitute for specific legal or immigration advice from a qualified professional. The MIA does not guarantee the accuracy, completeness or suitability for any particular purpose of the information on this website.

The MIA website (www.mia.org.au) is a general resource. Use of the information and data contained on this website is at your sole risk. You should not rely on the information on this website as a basis for any decision. You should make your own inquiries to independently verify the information's accuracy or completeness before acting on it. The information and data on this site are subject to change without notice.

If you use automatic language translation services in connection with this website, you do so at your own risk.

The MIA may revise this disclaimer at any time by updating this posting.

To the extent permitted by law, the MIA (its officers, employees, agents and members) accepts no liability for any loss or damage including loss of profits, special or other indirect or consequential damage, however caused (including by negligence) which you may directly or indirectly suffer in connection with your access or use of this website or your reliance on the information contained in this website. Further, the MIA excludes any condition or warranty that would otherwise be implied into these terms.

Copyright

All articles and information provided on this website remain the copyright of the MIA, unless otherwise stated. You have our permission to view and download information from this website for personal, non-commercial and not-for-profit purposes. MIA members may download information and resources made available especially for them.

If you or your organisation would like to publish or reproduce any materials for commercial, educational or other uses, please contact the MIA via the contact form on this website.

Information logged

When you visit this website, the following information provided by your browser may be logged for statistical purposes only: the type of browser and operating system you are using; your top level domain name (for example .com, .gov, .au, .uk); the address of the referring site (for example, the previous site that you visited); and your server's IP address (a number which is unique to the machine through which you are connected to the internet: usually one of your service provider's machines).

In addition, our server logs the following information: the date and time of your visit; and the address of the pages accessed and the documents downloaded.

All of this information is used only for statistical analysis or systems administration purposes. No attempt will be made to identify users or their browsing activities, except in the unlikely event of an investigation where a law enforcement agency may exercise a warrant.

Online payments & bookings

Online payments are now available on the MIA website for MIA membership and student subscription applications. Online payments will soon be available on the MIA website for goods such as books, DVDs, other resources and merchandise; MIA membership renewals; bookings for Continuing Professional Development (CPD) activities; and conferences and other special events.

Online payments facilities will be introduced in stages during 2009.

All fees and charges are in Australian dollars (AUD) and include GST where it applies. The MIA accepts online credit card payments made by Visa and MasterCard only.

Each online payment will be issued an electronic receipt.

We usually ship goods via Australia Post within two business days of your credit card payment approval. If, for any reason, we cannot dispatch your order, we will notify you within two business days.

We do not charge postage and handling fees for goods shipped within Australia. We do charge a postage and handling fee of $10 (AUD10) for goods shipped overseas.

If you would like to collect goods you have ordered in person from the MIA National Office in Sydney, please contact us by telephone, fax or email to confirm a suitable collection time.

Online membership applications are usually processed within 10 working days after credit card payments are cleared and eligibility for membership is verified. Membership kits and certificates for new members are posted soon after.

Online membership renewals are usually processed within five working days after credit card payments are cleared and eligibility for continuing membership is verified. Certificates for renewing members are posted soon after.

Online bookings for CPD activities and special events are usually processed within three working days after credit card payments are cleared.

The MIA aims to process all orders, applications and bookings promptly - so you may receive an earlier response than indicated above. If, for any reason, we cannot provide one of these services, we will notify you within two business days.

Refunds, credits & returns

In accordance with fair trading laws in New South Wales and Australia, the MIA will refund or replace (our option) any item that arrives in damaged condition, provided that we are notified immediately upon delivery.

We will not issue a refund simply because you change your mind about the purchase.

Please contact us by email, telephone or fax to inform us about damaged goods before returning them. If you are seeking a refund, we may ask you to provide a written statement saying why you believe you should receive a refund and confirming that goods returned are in the same condition as you received them.

If you cancel a conference or special event booking, the MIA will not usually provide refunds for cancellations within three days of the conference or special event. However, you may nominate someone else to attend in your place.

If you cancel a booking for a face-to-face CPD activity in writing at least five days before that activity, you are entitled to a refund or credit note.

If you are unhappy with the content of a CPD activity or could not attend that activity due to illness or other unforeseen circumstance, you may be eligible for a refund or credit note - at the discretion of the MIA.

In the case of electronic or online CPD activities, if you are unhappy with the course content, unable to access the software through your computer, or unable to complete the course within the required time, you may be eligible for a refund, credit note or extension of time - at the discretion of the MIA.

For more information about privacy, data security, personal details and email addresses, please see the Privacy page on this website.

Should you wish to contact the MIA about these terms, you may use one of the Contact Us forms on this website or email info@mia.org.au .

Last updated 1 April 2009