Frequently asked questions

How do I find a migration agent?

Category: General

Use our quick search Find a Migration Agent, located on the MIA Home Page. Alternatively, use our advanced search located under Migrating to Australia/Find a Migration Agent. There are links to our Find a Migration Agent tools on various pages of this web site.

Currently, you can search for a Registered Migration Agent by using their name, location and languages spoken. Later we hope to introduce other criteria, such as search by business name and migration specialities.

The search result lists MIA member agents. Check out their profiles and contact the migration agent of your choice. Each member profile includes an email contact form, as well as other contact details.

How do I login to the members-only area myMIA?

Category: Membership

Click on myMIA. This takes you to a login screen. Login using your registered email address and password. This takes you to the members-only area myMIA.

How do I update my professional profile or contact details?

Category: Membership

All MIA members and student subscribers can login to update their contact details.

Only registered migration agents can display a professional profile, which helps advertise your business on the internet.

First, login to myMIA. Select Your Membership/Update Profile. You can upload a photo, select languages spoken at your company and add up to 200 words describing your business. It may take up to two business days before your updated profile appears on the web site. However, often it appears sooner than this.

Personal information like your date of birth and employment status are not displayed in your public profile - they are simply part of your membership record.

You can also choose not to display your profile.

What if I forget my password?

Category: Membership

Click on the words 'forgotten your password?' in the myMIA login area.

All you need to do is submit your MIA membership number or your email address. We'll send your password to your registered email address.

If you have forgotten your membership number or email address, please contact the MIA national office directly. You can use the form in Contact Us. For a quick response, please telephone us on +61 (0)2 9279 3140.

Can I change my password?

Category: Membership

Yes. To change your password, first login to myMIA. Select Your Membership/Update Profile, then click on the Preferences tab.

Remember: the most secure passwords include a combination of letters and numbers. Please DO NOT USE the word 'password', your MIA membership number or MARA number, as these are very easy to guess and therefore insecure. 

How do I enrol in Continuing Professional Development activities? What about online CPD services like Private Study modules and the Virtual Classroom?

Category: CPD

For now, you continue to enrol in all Continuing Professional Development activities in the same way as before. In 2009, we expect to introduce secure online enrolment and payment facilities. Until then, please download enrolment forms from our web site.

You can find CPD information on our public Home Page and under the CPD tab. MIA members can also check CPD information on the myMIA Home Page and under its CPD tab.

Where can I find a list of CPD activities?

Category: CPD

There are several ways to check our calendar of Continuing Professional Development activities. A quick link to the full calendar is located on our public Home Page. State-based CPD listings also appear under About MIA/State Branches.

MIA members can find a quick link to the full CPD calendar on the myMIA Home Page and under the CPD tab. In 2009 we will introduce a new tool called myCPD which gives members access to a summary of activities completed and CPD points earned.

How do I list a job vacancy?

Category: Membership

Our Jobs in Migration section is a free service for Migration Institute of Australia members only. Anyone can read these job advertisements, either through the link on our Home Page or in the public area News/Jobs in Migration.

Currently, you need to contact us at the MIA national office to post your job advertisement on our web site.

Soon you will be able to create your own job ads by logging in to myMIA and selecting Services/Post a Job Ad.

How do I contact MIA Board members or State Branch officials?

Category: General

You can find our elected officials under About MIA/MIA National and About MIA/State Branches. Clicking on the link under a committee member's name takes you to that migration agent's Member Profile and their inquiry form.

Alternatively, you can use our quick search Find a Migration Agent, located on the MIA Home Page and elsewhere on our web site.

What happened to the old MIA web site?

Category: General

We've replaced it. The Migration Institute of Australia web site has been redeveloped to make it easier to use.

We have introduced a members-only area called myMIA. This is where MIA members and student subscribers login for a range of member-only services.

More changes and improvements to our web site are being introduced in stages. These include introducing secure online payments for membership, CPD and other resources.

In the meantime, some elements of our old web site remain. They will all eventually be replaced by new features that should be simple to use.

What's happening with member and student forums?

Category: General

Nothing has changed yet with our member and student forums. Links to our forums are located in the member-only area myMIA. The forums will be updated and improved in 2009.

Why can't I see email addresses on the MIA web site?

Category: General

In most cases, we've replaced email addresses with inquiry forms.

This ensures that the right person receives your inquiry and limits use of out of date email addresses. It also helps protect MIA migration agent members, our sponsors, staff and elected officials from receiving unwanted spam.

Where is the staff list from the old MIA web site?

Category: General

Our staff are now listed under About MIA/MIA National. If you want to contact a staff member, please just use the contact form.